Initial audit
If we did not build your website, we audit technical status, dependencies, and potential vulnerabilities before taking support.
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Updates, automated backups, continuous monitoring, and fast incident response. Your website in expert hands so you can focus on growing your business.
Most teams act only when something breaks. We work so nothing breaks.
We detect downtime in seconds and respond immediately before users notice.
Daily backups, priority patches, and vulnerability scans included.
You get a monthly report with uptime, speed, and actions completed.
Website maintenance covers updates, security, and continuous monitoring to reduce real risks.
We do not wait for failures. We act before they impact your business.
Automatic downtime alerts and guaranteed response times so your site is down as little as possible.
We keep plugins, frameworks, and libraries updated to avoid known vulnerabilities and technical debt.
Scheduled site and database backups stored externally for safe recovery in case of incidents.
Critical vulnerabilities are patched within 24 hours of disclosure instead of waiting for the next cycle.
Speed, Core Web Vitals, and technical health audit with recommendations in each monthly report.
If we did not build your site, we run a full audit to understand architecture and condition before support starts.
Direct support channel for technical questions, minor requests, and anomaly reporting.
Report including uptime, completed actions, speed, applied updates, and next-period recommendations.
No hourly rates and no surprises. A fixed plan covering everything your platform needs.
A predictable monthly cycle that keeps your website in optimal condition without extra effort from your team.
If we did not build your website, we audit technical status, dependencies, and potential vulnerabilities before taking support.
We enable availability and performance monitoring to detect incidents before users are impacted.
We update dependencies, apply security patches, run backups, and review site performance.
For functional issues or downtime, we respond according to SLA with documented diagnosis and solution.
You receive a full report of completed work, platform status, and recommendations for the next period.
Preguntas Frecuentes
Resolvemos las preguntas mas comunes sobre nuestros planes de mantenimiento.
Que incluye exactamente el plan de mantenimiento?
Incluye actualizaciones de dependencias y plugins, monitoreo de disponibilidad 24/7, revision mensual de rendimiento y seguridad, backups automaticos, correccion de errores detectados y soporte tecnico para consultas del equipo. El alcance exacto se define segun el plan contratado.
Cual es el tiempo de respuesta ante una incidencia critica?
Para incidencias criticas -sitio caido o brecha de seguridad- el tiempo de respuesta es de maximo 2 horas en horario laboral extendido. Para errores funcionales no criticos, respondemos dentro de las siguientes 24 horas habiles. El SLA exacto se establece en el contrato.
Pueden encargarse del mantenimiento de un sitio que no desarrollaron?
Si. Hacemos una auditoria tecnica inicial del sitio para entender su arquitectura, dependencias y estado general. A partir de eso definimos el plan de mantenimiento adecuado y, si hay deuda tecnica importante, te lo comunicamos con transparencia antes de comprometernos.
Con que frecuencia realizan actualizaciones y revisiones?
Las actualizaciones de seguridad se aplican tan pronto estan disponibles si son criticas, o en ciclos quincenales para actualizaciones regulares. Las revisiones de rendimiento y salud del sitio se hacen mensualmente. Recibiras un reporte con cada ciclo de mantenimiento.
Brindan reportes sobre el rendimiento y estado del sitio?
Si. Cada mes recibes un informe con el estado del sitio: uptime, velocidad de carga, acciones de mantenimiento realizadas, actualizaciones aplicadas y cualquier anomalia detectada. Asi siempre tienes visibilidad de lo que ocurre con tu plataforma.
Que pasa si mi sitio se cae fuera de horario laboral?
Nuestro sistema de monitoreo detecta caidas automaticamente y nos alerta de inmediato. Dependiendo del plan, la atencion fuera de horario puede tener un tiempo de respuesta establecido o ser bajo demanda. Si necesitas cobertura 24/7 completa, lo incluimos en el plan premium.
Recurring monthly payment, no mandatory annual contract. You can scale or pause with prior notice.
Each service is designed for a specific need. If this one is not yours, here are other options.
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